[Last updated: 1 Feb 2026]

Welcome to KOTTN. By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. General

  • KOTTN sells unstitched Pathani and kurta fabric sets only.
  • Product images are for reference purposes. Minor variations in color, embroidery, or texture may occur due to lighting, screen display, or fabric batch differences.
  • Measurements mentioned are approximate and may vary slightly.

2. Products

Your information is used to:

  • Process and deliver your orders.
  • Communicate order updates, confirmations, and support responses.
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure secure transactions
  • Send promotional messages (only if you opt in)

3. Pricing & Payment

  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • Prices, offers, and product availability are subject to change without notice.
  • Payments are processed via secure third-party payment gateways. KOTTN does not store payment details.

4. Orders & Acceptance

  • Order confirmation does not guarantee acceptance.
  • We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity.
  • In such cases, any amount paid will be refunded as per payment gateway timelines.

5. Shipping & Delivery

  • Orders are processed within 1–3 working days.
  • Delivery timelines may vary depending on location, courier partner, and unforeseen circumstances.
  • KOTTN is not responsible for delays caused by courier services or external factors.

6. Cash on Delivery (COD)

  • COD is available for selected pin codes only.
  • Additional COD charges may apply and will be shown at checkout.
  • KOTTN reserves the right to disable COD for certain orders or locations.

7. Cancellation & Returns

  • Orders can be canceled only before dispatch.
  • Returns are accepted only in case of damaged or defective products.
  • Claims must be raised within 48 hours of delivery with proper proof.

8. User Responsibilities

You agree to:

  • Provide accurate and complete information while placing orders
  • Not misuse the website for fraudulent or unlawful activities
  • Not attempt to damage or disrupt the website’s functionality

9. Intellectual Property

All content on this website—including text, images, logos, designs, and graphics—is the property of KOTTN.
Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Limitation of Liability

KOTTN shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Color or texture variations in fabrics
  • Issues arising after fabric stitching
  • Use of the website and products is at the customer’s own risk.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your data.

12. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Mumbai, Maharastra.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us:
  • Email: sales@kottn.in
  • Phone: +91 70397 33413
  • Brand Name: KOTTN