FAQs

Frequently Asked Question

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KOTTN specializes in premium unstitched Pathani and kurta fabric sets. We do not sell ready-made or stitched garments.

Yes. All our fabrics are sourced from trusted mills and suppliers and carefully checked for quality, durability, and finish before dispatch.

Each product page clearly mentions what is included, such as:
  • Kurta fabric length
  • Bottom fabric length
  • Fabric width (pana)
Details may vary from product to product.

Colors may vary slightly due to screen resolution, lighting, or fabric dye batches. Such minor variations are normal and not considered defects.

No. KOTTN sells unstitched fabric only. Stitching must be done by your preferred tailor.

Orders are usually processed within 1–3 working days.
Delivery time depends on your location and courier partner, typically 3–7 working days across India.

Shipping charges vary based on location and order type. Exact shipping costs are displayed at checkout before payment.

Yes, COD is available on selected locations.
Additional COD charges may apply and will be shown at checkout.

We accept:

  • UPI
  • Debit & Credit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where applicable)

All payments are processed through secure payment gateways.

Orders can be canceled or modified only before dispatch.
Once shipped, cancellation or changes are not possible.

Returns are accepted only in case of manufacturing defects or damaged products.

If you receive a damaged or wrong item, contact us within 48 hours of delivery with clear images or videos. Our support team will assist you promptly.

Yes. We take data privacy seriously.
Please read our Privacy Policy for more information.