[Last updated: 1 Feb 2026]

At KOTTN, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Details: Name, phone number, email address, billing and shipping address
  • Order Information: Products purchased, payment method, order history
  • Technical Data: IP address, browser type, device information, cookies, and usage data

We collect only the information necessary to provide you with a smooth shopping experience.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Communicate order updates, confirmations, and support responses.
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure secure transactions
  • Send promotional messages (only if you opt in)

3. Payment Information

All payments on KOTTN are processed through secure third-party payment gateways. We do not store or have access to your card, UPI, or banking details.

4. Sharing of Information

We do not sell or rent your personal data.Your information may be shared only with:

  • Delivery and logistics partners (for order fulfillment).
  • Payment gateway providers.
  • Legal or regulatory authorities if required by law

All third parties are obligated to keep your information confidential.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enhance website functionality.
  • Analyze traffic and user behavior.
  • Remember your preferences

You can choose to disable cookies through your browser settings, though some features may not work properly.

6. Data Security

We implement appropriate security measures to protect your data against unauthorized access, misuse, or loss. However, no online platform is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of promotional communications at any time

For such requests, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. KOTTN is not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

  • Email: sales@kottn.in
  • Phone: +91 70397 33413
  • Brand Name: KOTTN